Terms and Conditions

TERMS AND CONDITIONS

These terms and conditions govern your use of our website and the purchase of our products. By using our website and purchasing our products, you agree to these terms and conditions.

PRODUCTS

We make every effort to ensure that our products are accurately described and represented on our website. However, we do not guarantee that the colors, materials, or other specifications of our products will be exactly as they appear on your device. We reserve the right to change the specifications of our products at any time without notice.

ORDERS

When you place an order on our website, we will send you an email confirming receipt of your order. This email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order at any time for any reason. If we cancel your order, we will notify you and refund any payment you have made.

PAYMENT

We accept payment by credit card and PayPal. By providing your payment information, you authorize us to charge the total amount of your order to your chosen payment method. We reserve the right to cancel any order if we are unable to verify your payment information.

SHIPPING

We ship our products to addresses within South Africa and internationally. For domestic orders within South Africa, we offer a flat rate delivery cost of R100. Orders above R900 qualify for free shipping. Delivery is expected within 2-3 days after dispatch for most areas, but please allow 5-7 days for more remote areas. Our door-to-door courier service requires weekday availability from 9:00 am to 5:00 pm, and tracking is available using the provided tracking number. We also offer international shipping to select countries. Please note that shipping fees and delivery times may vary depending on the destination. We use reputable courier services to ensure the safe and timely delivery of your order. Please contact our customer service team for more information about international shipping.

RETURNS

We accept returns of our products within 14 days of delivery, provided that the product is in its original condition and packaging. You are responsible for the cost of return shipping unless the product is defective or we made an error in your order. Refunds will be issued to your original payment method within 30 days of receipt of the returned product.

INTELLECTUAL PROPERTY

All content on our website, including text, graphics, logos, and images, is the property of Starlight K or our content providers and is protected by United States and international copyright laws. You may not reproduce, distribute, or use our content without our express written permission.

DISCLAIMERS

We make no warranties or representations about the accuracy or completeness of our website or products. We are not responsible for any damages that result from your use of our website or products.

LIMITATION OF LIABILITY

Our liability to you for any damages arising from your use of our website or products is limited to the amount you paid for the relevant product or service. We are not liable for any indirect, incidental, or consequential damages.

CHANGES TO THESE TERMS AND CONDITIONS

We may update these terms and conditions from time to time. We will notify you of any changes by posting the updated terms and conditions on our website. Your continued use of our website after we make changes indicates your acceptance of the updated terms and conditions.

GOVERNING LAW

These terms and conditions are governed by the laws of the State of Gauteng, South Africa. Any disputes arising from your use of our website or products will be resolved in the courts of South Africa.